ProAm USA offers industry leading warranties. We stand behind the products we make and want to ensure 100% customer satisfaction. Our warranties includes parts & labor to repair or replace any defective item within the lifetime of the original customer. Being a US company, we can easily and quickly service products or provide technical support to domestic customers.

Products Specific Warranties

  • Camera Cranes and Jibs built by ProAm USA are covered by a Lifetime Warranty.
  • LCD monitors and other electronics branded by ProAm USA are covered by a 1 year warranty.
  • Bags & Cases are covered by a 1 year warranty.
  • Tripods and supports are covered by a 1 year warranty.
  • Boom poles are covered by a 1 year warranty.
  • Dollies, sliders, other camera supports and focus devices are covered by a 1 year warranty.

ProAm USA Limited Lifetime Warranty

Lifetime Video Equipment Warranty by ProAm USA

ProAm USA offers a Limited Lifetime Warranty to qualifying products against defects in materials or workmanship (except finish) when used under normal operating conditions for as long as the original purchaser owns the equipment. The warranty does not apply to products which have been modified or improperly operated.

The Lifetime Warranty applies to products that have been designed and assembled in the US by ProAm USA. This includes Camera Cranes, Jibs and Camera Stabilizers.

To make a claim under this warranty, return the defective product with the dated original receipt to ProAm USA for verification and exchange under this warranty. Products will be repaired or replaced at the discretion of ProAm USA.

 

ProAm USA Limited 1 Year Warranty

Limited One Year Equipment Warranty by ProAm USA

ProAm USA offers a Limited 1 Year Warranty to qualifying products against defects in materials or workmanship (except finish) when used under normal operating conditions for as long as the original purchaser owns the equipment. The warranty does not apply to products which have been modified or improperly operated.

The 1-Year Warranty applies to products that carry the ProAm USA branded mark. This includes LCD Monitors, Tripods and Storage products.

To make a claim under this warranty, return the defective product with the dated original receipt to ProAm USA for verification and exchange under this warranty. Products will be repaired or replaced at the discretion of ProAm USA.

*****

All other warranties not specifically set forth herein, express or implied, are hereby expressly disclaimed to the extent permissible by applicable law. The applicable warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any implied warranties you may have under state law that may not be disclaimed are limited to the same duration as the applicable warranty set forth herein. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusion may not apply to you.