Shipping Status and COVID Safety

Shipping Status

Updated January, 2021

During these different times, thankfully we continue to be healthy and operating normally. Order demand has increased some during the pandemic and nationwide shutdowns, but we have managed to continue to fulfill orders in a timely manner. Most web orders still ship within 24 hours.

However, carriers such as UPS, USPS and FEDEX, were experiencing delays during the holiday season which may affect your shipment after it is picked up. Delivery estimates may not be accurate at all times. We sincerely apologize if your order is impacted by a delay and we’ll do our best to assist in any way we can. Please feel free to contact us if you would like assistance or more details.

Free Shipping

The free shipping offer for orders over $150 applies to domestic shipments within the United States.

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. If free shipping is available, a free standard option will appear.

International Shipping: Your country's import duties, taxes and fees are not included in the item and shipping totals and may be charged after the items pass through your local customs office.

COVID Safety

We are a small family owned and operated business, but we take safety of our employees and customers seriously. We utilize Personal Protective Equipment such as masks and gloves when handling packages and packaging. In addition, we’ve implemented safety procedures including sanitization of door knobs and surfaces in highly trafficked areas, use of recycled hand towels and offering of paid time off to employees who may be feeling onset of illness. If needed, we are also offering to pay for COVID testing for employees that are ready to return to work after recovering from illness.

We wish all of our customers health, happiness and filmmaking success during this time.

 

Sincerely,
All of us @ ProAm USA